Supporting your IT infrastructure.
DigitalSymphonix offers IT support services for your business staff, servers and network, as well as for individual home users. Our hourly flat rate is 40$. There is no charge for overtime or travel expenses. Below are some examples of services that are common among our clients:
For Your Home
- Cleansing your computer from viruses, spyware and unnecessary files.
- Setting up your computer with Windows 7.
- Installing your home network and printer.
- Backing up your data.
For Your Business
- Setting up workstations to spec
- Maintaining your entire server and network environment
- Troubleshooting network-specific issues
- Analysing your office network and suggesting fixes and updates
- Purchasing and licensing maintenance
- Securing your network on the inside and outside
Here is a comprehensive list of IT services DigitalSymphonix provides:
IT Support
- supporting Windows 95/98/NT/2000/XP/7 operating systems
- supporting Apple OS 9/X operating systems
- supporting Apple iOS and other mobile operating systems
- setting up new computers for users
- resolving email issues
- maintaining network and offline printers
- creating and maintaining user accounts and privileges
- resolving desktop and laptop LAN/Internet connectivity issues
IT Administration
- supporting Windows NT/2000/2003/2008 server
- supporting Symantec antivirus server
- supporting Microsoft Exchange server
- supporting domain controllers and Group Policy
- supporting WINS/DNS/DHCP servers
- supporting Altiris/WUS/SMS inventory management servers
- supporting IIS/Apache web servers
- supporting Citrix/Terminal Server/VPNs
- supporting SANs, NASs, and Backup Servers
- supporting SQL/database servers
- setting up entire office server infrastructure
- setting up domains, LANs, WANs,
- setting up and maintaining Watchguard/Sonicwall/software firewalls
- establishing company security protocols and implementing them
- cleansing servers from unauthorized access and securing them
- creating professional user security/network/auditing/how-to documentation
Web & Graphic Design
- setting up web hosting on external or internal servers
- maintaining domain names administration and billing
- setting up domain specific email and FTP services
- building websites with Joomla, Drupal or Dreamweaver
- editing pictures, music, videos, and documents to become web-ready
- designing logos and custom graphics for web pages with Photoshop
- holding tutorials about web maintenance for users
- creating meta info, tags, and keywords for Google and other search engines
- optimizing your website for Google search
- providing facebook and social media integration into website
- delivering stylish, functional, and up-to-date websites
- maintaining and creating intranet sites for companies
- securing websites against hackers
- assisting in turning your website idea into a functional reality
